A company recently approached us with an interesting requirement concerning how to more efficiently distribute information about mobile phone usage to each of their hundreds of customers. The method they were currently using was manual and labor intensive as they were pulling information into Excel spreadsheets, creating graphs and then cutting and pasting into PowerPoint presentations that were emailed to their Account Managers who would present them to the various customers.
They had seen Xcelsius dashboards and were impressed by the dynamic visualization and felt this could make both an attractive and appealing way to present the information to their clients. However, they were faced with several challenges regarding automatically populating the dashboards initially and then automatically distributing them as standalone offline entities that could be used by both their Account Managers and clients without being connected back to the originating system.
They did not want to run separate jobs for each client to populate each dashboard. They wanted to run one job that would provide all the statistics for all customers and then split or burst that data by customer to feed each customer’s unique data into the same dashboard template. The amount of data that would be initially retrieved was large (many tens of thousands of rows) and even some of the individual customer dashboards had a fair amount of data (several thousand rows). Once the data had been burst for each customer it would need to be populated into the dashboard template, published as a shockwave file (SWF) and attached to an email that would need to be sent to the right group of people for each dashboard.
While this may seem like a tall order, the new InfoBurst 2009 solution was able to achieve all this relatively simply and quickly. InfoBurst 2009 is a scheduling, bursting and publishing solution for both Business Intelligence reports and dashboards . It has a built-in scheduler that can be either time or event based triggered. The event can be the result of a SQL statement which makes it very versatile for starting a job only when data has changed or other dependent events have occurred. InfoBurst can accept data from SQL, a Stored Procedure or a Business Intelligence query or report (Web Intelligence, Crystal, Desktop Intelligence, Microsoft Reporting Services etc.).
When handling Xcelsius dashboards, InfoBurst 2009 uses unique mechanisms for both ‘OFFLINE’ and ‘CONNECTED’ distribution requirements.
For a ‘CONNECTED’ scenario, the Cache can be accessed from the Xcelsius dashboard in a variety of ways so that only the data required for a particular component of the dashboard is retrieved when required. We provide a number of components that we collectively call ‘INTELLIGENT CACHE’. The CACHE QUERY mechanism in InfoBurst 2009 allows you to use the full power and capability of SQL to selectively retrieve, aggregate and sort the data required for your Xcelsius dashboard from the Cache. The CROSSTAB mechanism allows you to generate crosstab tables in advance or on-demand. The FLIP mechanism allows you to PIVOT an existing Crosstab, switching the X and Y axis data. These features save an enormous amount of time and effort over other methods of pulling data into an Xcelsius dashboard and it’s fast! For ultimate flexibility, it is possible to have multiple caches and to populate a cache with data from multiple data sources.
For an ‘OFFLINE’ scenario, InfoBurst 2009 is able to create and manage separate ranges within the Cache, and Burst these ranges to a common Dashboard, embedding the data inside of the SWF file and delivering the same Xcelsius dashboard with different data for each individual client.
InfoBurst 2009 also has intelligent distribution capabilities where it can read from an LDAP compliant address book, a database table or an Excel spreadsheet to select the relevant email addresses or target destinations for the dashboard or report. Since this customer required the offline dashboards to be sent via email , the information was read from a database table containing all the individual’s information and is able to determine the customer name and criteria and select just the email address for the relevant recipients.
This company is now using InfoBurst 2009 to distribute offline Xcelsius dashboards automatically , intelligently and swiftly to its customers and is saving a lot of time and money in the process.
For more information or a free demonstration and trial on InfoBurst 2009, go to www.InfoBurst2009.com
