InfoSol Archive

Inspiring Business Intelligence

Inspiring Business Intelligence

A few weeks ago I was participating in a career event at a State University where undergraduate students from both Business and I.T. schools were looking for internships with local businesses.  As they stopped by the InfoSol table, the number one question was “What do we do?”  This gave me the opportunity to talk about one of my favorite topics – Business Intelligence.  While most of them had heard of, or even studied, Business Intelligence as part of their courses, few appeared to understand its significance.

The table next to us was a major airline company and I used them as an example, citing that in the recent economic downturn, airlines had to make some tough choices in terms of reducing costs.  They needed to know which aircraft cost the most to maintain and which routes were the least profitable.   That information allowed them to make informed decisions about reducing aircraft and routes with minimal impact to their business and their customers.

I could see the lights go on in their young faces which encouraged me to tell my current favorite Business Intelligence story.

At last year’s InfoSol Business Intelligence Seminar (IBIS 2010), one of the winners of the prestigious Xcelsius Dashboard Awards was a manufacturing company from the Netherlands.  They explained that they were deploying a new manufacturing execution system and wanted to provide some engaging and compelling business intelligence from this system to both encourage usage and provide useful information that was previously unavailable across the company.  They decided to create a business intelligence user interface using Xcelsius.  It would provide in excess of 120 different metrics, deployed graphically and dynamically, about the different production line processes broken down to individual shift level.  The dashboard was dynamically refreshed through the unique intelligent caching mechanism from InfoSol and the impact of this application exceeded the expectations of this company.  For the first time, production, and issues encountered on the production line, was viewed by the entire company and the results were quite revealing.  The dashboard showed that one particular shift was measurably behind all the other shifts.  Since this was visible throughout the company, the workers on this particular shift felt they needed to do something about this and took it upon themselves to correct the issues and improve productivity so that they were on pace to do better than the other shifts. 

What a totally amazing side effect, but one that truly exemplifies not just the power, but the inspiration that can be derived from Business Intelligence.  It was with this example in mind that the theme of this year’s IBIS event “Inspiring Business Intelligence” was born.  There are so many fascinating and inspiring business intelligence stories like this and IBIS 2011 will be based on sharing some of these stories as well as offering an incredible line up of immersion boot camps, executive seminars, training workshops and specialized certification programs. 

IBIS is unique in so many ways as it goes beyond the regular SAP BusinessObjects training to teach best practices that go beyond the conventional ways of designing, developing and applying business intelligence.  The individuals leading these boot camps, seminars and workshops are not just teachers; they are highly experienced consultants, mentors and gurus in their field.

The knowledge transfer that occurs at IBIS is intense and the opportunity to exchange ideas and experiences unparalleled.

IBIS 2011 features hands-on immersion boot camps in Xcelsius, Web Intelligence, Crystal Reports and Xcelsius Data Caching.  The executive seminars cover best practices for success in business Intelligence projects, what’s new on BusinessObjects XI 4.0, and emerging business intelligence tools and technologies.  The main seminar is three full days and the registration is fully inclusive of four nights accommodations at the jaw dropping Ritz Carlton Laguna Niguel on the southern California coast (inspirational in itself!).

New to IBIS this year are some very special certified boot camps which will be held on the Thursday and Friday directly after the main event.  These include the renowned FleXcelsius course from Centigon Solutions, teaching you how to create your own Flex components for Xcelsius.  The Roambi Black Belt certification and the InfoBurst Certified Expert (ICE) boot camps will also be offered. 

Most importantly, there will be the coveted Best Xcelsius Dashboard Awards, which are quickly becoming legendary.  The awards are open to everyone and the deadline for submitting your inspirational dashboard entry is April 15th.  You can enter your dashboard in one of the following four categories:

-          Best Business Dashboard

-          Most Innovative Dashboard

-          Most Valuable Dashboard

-          Most Xcellent Dashboard

To submit your dashboard entry, click here.

I know that some of the students who stopped by our table left inspired by what they heard about business intelligence just based on the slew of follow-up enquiries.  In fact we have invited two interns to join us starting today. 

I also know that anyone attending IBIS 2011 will undoubtedly leave more inspired about business intelligence than before they came – don’t miss out!

Register todayEarly registration discount expires March 31st.

Top 5 Predictions for Business Intelligence in 2011

Top 5 Predictions for Business Intelligence in 2011

Well 2010 saw not just a strong recovery for the I.T. sector, but some very healthy growth and, once again, Business Intelligence was right at the forefront.

So what can we expect to see in 2011?

BI Vendors and Industry Analysts are predicting all sorts of things for 2011 but they tend to look at the world based on technology announcements along with CIO and CEO interviews and surveys. Not that there is anything wrong with this, but the battle plan of the generals often tends to “miss the mark” in terms of the reality in the trenches.

So I thought I would take a stab at making my own predictions for 2011 for the world of Business Intelligence based on my own experiences both on the front line and as an observer in the general’s war room.

Prediction 1:  Visual Dashboards will remain dominant as the BI User Interface of choice. They will expand beyond their traditional tactical and strategic usage and be seen more in operational BI applications as backend performance with in memory analytics and caching continues to improve. Tools like Xcelsius will increase their presence due to both their visual appeal and ease of use.

Prediction 2: Data Governance will be a priority as both large and mid-size companies are compelled to accurately consolidate and clean up their data for more relevant and precise business intelligence. Data quality, integration and master data management solutions will become mandatory in many organizations.

Prediction 3: The race for optimal mobile business intelligence solutions will get into full swing. With a plethora of new tablet devices and new BI mobile software products, I anticipate a year of experimentation and we will need to wait another year before the real market leaders are determined. Watch out for Roambi (http://www.roambi.com/)   because they are definitely heading in the right direction.

Prediction 4: Relational database Data Marts and Warehouses will continue to be the BI repository of choice in 2011. OLAP cubes will remain a niche market and the new in memory databases are just too immature and too expensive to have a serious impact this year. There will probably be lots of hype but until this new technology is affordable to the masses, it will have minimal effect. Data Mart projects will continue to thrive in the small to medium enterprise space.

Prediction 5: Business Intelligence for Web and Social Media content will be hot and in demand. The need to perform BI against the predominantly unstructured data sources of the web has never been greater as more business and institutions both grow their web presence and web driven marketing. BI tools and solutions that can quickly analyze this data both quantitatively and qualitatively will see fast growth and adoption in 2011.

So there it is and now let’s see what happens.

Wishing you all a prosperous and healthy 2011 and may all your Business Intelligence dreams come true!

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Photo: copyright Paul Grill

Beauty is in the Eye of the Beholder

Beauty is in the Eye of the Beholder

Several years ago, I saw an exhibition of surrealist paintings in Paris including works by Salvador Dali and Joan Miro. I found the Dali paintings visually stunning as well as fascinatingly compelling whereas I had a hard time understanding the Miro ones. Others, who were with me, expressed the complete opposite opinion and loved the Miro work but had little time for the Dali pieces.

We all have different likes and dislikes to visual images whether they are paintings, cars or even business intelligence dashboards. I can personally testify to the dashboards since our company has developed over 400 of them in the last four years and they come in all shapes, sizes and visual tastes. I remember one particular dashboard that we developed for a transportation company that I thought was very visually stunning and provided multiple levels of drill down and some very powerful “What if?” scenarios. While the manager at the company also liked it a lot, his director felt it was not stunning enough and wanted different colors and more 3-D components. They both felt the dashboard met their functional needs but for the look it really just boiled down to a matter of personal taste.

The beauty of a dashboard tool like Xcelsius is that it allows you to design and cater to all these different tastes. You have a wealth of components, colors, themes and templates available and, if this is still not enough, you can develop your own.

While some people prefer simple dashboards with clear sharp components, others may prefer a more complex and richer look. If you do not like pie charts and certain colors, you do not have to use them.

Dashboard design is an art but the key to designing an effective, as well as a visually pleasing, dashboard is not to read books about the subject and it is also not to hire a graphic artist. The key is to sit down with the people who are going to be using the dashboard and to understand what they want to see and how they want to view and interact with it. While this may sound too simplistic, it is not. Of course, there can be room for visual enhancement and “cool” features but only if they serve a purpose.

There are many dashboard products on the market today that provide limited views and components so that you often have to force fit your requirements into what is available within the product. Xcelsius, on the other hand, allows you to design and create dashboards in an almost infinite number of ways and you are only limited by your imagination (or your user’s requirements).  As to how they look, it is doubtful you will ever please everyone but remember that beauty is in the eye of the beholder.

For a gallery of Xcelsius dashboards designed by INFOSOL and defined by customers, visit INFOSOL’s Dashboard Gallery

InfoBurst blog has a new home

InfoBurst blog has a new home

The InfoBurst team at InfoSol is relocating their Infoburst2009 site to a new web address.  Visit the new product blog at infosolblog.com/infoburst

Europe Trip 2010: Day 1 London Swimming in Mobile Technology

After only 2 hours sleep on the trans-Atlantic flight (I should never have watched that in-flight movie “Sex and Drugs and Rock and Roll”), I finally arrived at my sister’s house in London only to find nobody in.  With two suitcases and a backpack, I parked myself on her doorstep and phoned her. My brother-in-law was supposed to be home straight after his swimming workout, she told me.  “If he’s not back in 5 minutes, call me and I will come home to let you in and kill him when I see him!”

My brother-in-law is a “larger than life” person who loves to eat, drink and socialize and I had a good idea he was probably not swimming – well not in water at least! Not wanting to get him murdered (and my sister is lethal), I decided to just keep quiet and wait a little longer than 5 minutes. I turned on my PC and connected to my sister’s wireless internet from outside her front door to catch up on my email – isn’t technology wonderful!

Apart from a few strange looks from passers-by, I contentedly tapped away on my keyboard. After about 25 minutes, my bother-in-law appeared with a big fat grin on his face that told me he had obviously had a good (and long) lunch. He gave me his infamous bear hug greeting which always ends with a big wet kiss on the cheek. Then reality hit him and he looked at me with a worried expression as he remembered “she who must be obeyed”. I told him not to worry and I quickly called my sister and said I was in the house and “hubby” was late because he did an extra few laps at the pool. I know she did not believe me and my bother-in-law figured this also so he grabbed his swim suit and goggles, ran them under the cold water tap and hung them out on the clothes horse for my sister to see when she got home. For good measure, he also set the table and unloaded the dishwasher!

The lack of sleep started to hit me so I decided to go for a run to wake myself up. As I ran around St. James Park and Green Park, I noticed quite a few other runners with backpacks strapped to their backs. At first I thought they might be on some orienteering exercise but then I realized (and I later verified this with my sister) these were people jogging home from work and they were carrying their work clothes in their backpacks. One of them was actually talking on a Bluetooth headset as he was running. Both parks were full of people talking on mobile phones or looking at or listening to PDA devices.

It occurred to me how mobile communication devices have become so significant to so many of us. They are no longer just novelty or entertainment devices; they are essential extensions to our work life that allow us to multi-task in an ever increasing number of ways. As the Apple iTunes store adds more applications every day, an even larger number are being developed by both software companies and the I.T. departments of regular businesses.  A few years ago laptops and cell phones were considered essential equipment for the mobile and remote workforce. Now it has moved to PDA’s like iPhones, Androids, Blackberries and the new iPads. These devices do not just combine the capabilities of a laptop and cell phone together; they have incredible new ways of interacting with data and can store an enormous amount of data locally on the device. This makes them ideal for Business Intelligence.

As I get back to my sister’s house from my refreshing run, I grab my Blackberry to check my email before jumping into the shower. I see a message that RoamBi, the Business Intelligence solution to graphically render Web Intelligence and Crystal reports on the iPhone, is now available for the iPad. I see another message about an SAP Explorer demo on the iPhone and another message to discuss SAP BusinessObjects Mobile BI offering. Yes, the world of both personal and business communication has changed a lot.

My sister walks in the door as my brother-in-law cowers in the corner expecting the worst.  She goes light on him because she’s happy to see me (I think).  It suddenly occurs to me how an iPhone might have saved my brother-in-law from this situation but just as quickly, I wipe the thought from my mind. The swim suit and goggles was so much more creative! 

Welcome to the New and Improved InfoSol Blog

Welcome to the New and Improved InfoSol Blog

Our hope is to share with you some of our passion for Business Intelligence.  If you would like to contribute content, please contact Yolande by email her at ygrill@infosol.com

Posts from our original blog have been moved here and we tried to preserve the date/time stamp for continuity.  The ratings and comments have been lost.

We welcome your comments and suggestions.

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InfoSol Green Services

InfoSol’s GreenServices is an innovative offering of remote Business Intelligence consulting and training services that save the environment while saving you money. InfoSol offers a comprehensive set of Business Intelligence consulting and education services that can be performed remotely, without the need for you or us to fly, drive, or spend hours in transit—saving you time and money while also helping to save the planet by reducing carbon emissions.

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