Citing examples from companies like Zappos, Dr. McGonigal quite convincingly explained how games create positive emotions like joy, relief, love surprise, pride, curiosity, awe, contentment, creativity and excitement. Judging by my own teenage son’s reaction after playing World of Warcraft or Call for Duty, I might add a couple more emotions to that list.

A recent study estimated that people around the world spend a total of 3 billion hours a week playing online games alone which certainly would indicate that we like playing games. At the same time, the cost for not being positive in the workplace has been estimated to cost businesses around $300 billion a year. McGonigal explained that the opposite of play is not work but depression and that games can help to create “super empowered, hopeful individuals” and make work more fun than fun!

We then played a game of “massively multiple player Thumb Wrestling” to show how playing games gets our oxytocin flowing and makes us feel good and I must admit that I left the session pretty upbeat but with some sore thumbs!

The next day it rained – a rare occurrence for Las Vegas and I got pretty wet running to the Starbucks to get my wakeup fix. The detour made me late for the first keynote so I ran across the bridge from the Starbucks to the Venetian which was not very smart on that slippery surface. About half way across, I saw my feet appearing at the same height as my chest and my butt was the next part of my body to strike the ground. I had but one thought – “Save the Café Mocha”!  It was in my right hand which I held high and upright and despite some nasty bruises and soaking wet pants, the Mocha was saved.

I entered the keynote dripping wet and sore but triumphant (Mocha in hand) as I watched a video of Hasso Plattner declaring once again how SAP has reinvented itself in terms of technology through HANA. The theme was continued with several case studies and video testimonies, including showing how HANA can analyze a boat load of data faster than someone can bake a cake. It was all very similar to Sapphire four months earlier. Interestingly, a quick show of hands in the audience of over 4,000 indicated that less than 2% of attendees were considering HANA in the next 12 months.

There was some mention of Sybase and Sybase IQ with an impressive established install base of customers.

Then there were breakout sessions galore although, like Sapphire, not that many on BusinessObjects.

One session that I did find very interesting was entitled “Pervasive Location Analytics” which was an intriguing look at the growing significance of the location dimension in data and how Google, in particular, have had a big influence on this. There was a fascinating case study shown where the Guardian Newspaper in the UK  (www.Guardian.co.uk) used location analytics to determine if poverty was a factor in the recent riots in the UK. By layering the locations where the riots occurred and arrests were made with the location of the addresses of those arrested with a heat map of the average income level of those areas, they were able to see a correlation.

The presenter mentioned that SAP has recently signed a 3-year deal with Google to use Google Maps and other Google location API’s with its applications and they had also signed a partnership agreement with Centigon Solutions (www.CentigonSolutions.com) to use and resell their Google Maps plug-in for Xcelsius dashboards.

Like Sapphire, TechEd is just too big with too much going for me. It is hit or miss on the sessions (some useful, some not). I am not sure if I will go next year but, if I do, I will definitely avoid playing thumb wars and running on wet slippery bridges.

If you are interested in the idea of gamification, here’s a TED talk from Feb 2010 by Jane McGonigal on how Gaming Can Make a Better World.

Centigon Solutions – Ryan Goodman and Evan DeLodder (California, USA)

Centigon provides add-on components for Xcelsius dashboards like GMaps for incorporation of Google Maps in your dashboards and a group of neat components know as the Essentials Bundle. InfoSol resells these offerings and includes the Essentials Bundle in our InfoBurst Dash solution. Centigon is an Onyx sponsor at IBIS 2011 and will be demonstrating their solutions at the Solutions Showcase on Sunday and Monday evening.  Ryan Goodman, Centigon Founder and Xcelsius evangelist will be delivering one of the keynote addresses on Inspired Dashboard Solutions on Tuesday morning. He will also be leading two sessions in the “Next Generation of BI” track (Track 7). Evan Delodder the CTO and product architect at Centigon will be delivering the 2-day FleXcelsius boot camp in the IBIS Post-seminar offerings on the Thursday and Friday after IBIS. This boot camp will teach you how to build your own Xcelsius components in Flex.

Keyrus – Klaus Binder and Aurelien Vadi (France)

Keyrus, a large Consulting company based in France has also developed some add-on solutions for BusinessObjects, like Version Manager for version control of universes and reports. We partner together, with Keyrus reselling InfoBurst in Europe, and InfoSol reselling Version Manager in the US.  They are an Onyx sponsor at IBIS 2011 and will be demonstrating Version Manager at the Solutions Showcase on Sunday and Monday evening.

Blueprint Management – David Searro and Mike Saunders (U.K.)

Blueprint  a specialist consultancy that creates business intelligence and data warehouse platforms for improved performance management and financial planning is also one of our partners and an InfoBurst Reseller in the UK.  David Searro is from the senior management team at Blueprint and Mike Saunders is a technical specialist.

Affecto – Jesper Schultz-Pedersen (Denmark)

Affecto is a BI Solutions Company in Denmark covering Scandinavia and the Baltic States.  Jesper is a technical specialist. 

CTTSI – Michael Ward (Michigan, USA)

CTTSI (Creative Technologies and Training Solutions Inc.) is based in Michigan. They offer training and consulting in BusinessObjects and have been a long time partner with InfoSol.   Michael is the President and Owner of the company.

You can find links to other InfoSol partners on our website.

image credit: presentermedia.com

IBIS 2010 Beach view

This year’s InfoSol Business Intelligence Seminar (IBIS) was just packed with high quality and in-depth boot camps and seminars covering Xcelsius, Web Intelligence, Crystal Reports, Data Services, BO XI 3.1 Administration and lots more. It was also located at the beautiful Ritz Carlton, Dana Point on a bluff overlooking the Pacific Ocean which was the perfect remedy after a day of absorbing tons of knowledge.

The Welcome reception on Sunday night, entitled “Seeing Beyond Business Intelligence” was set in the Solutions Showcase area where sponsors demonstrated and discussed some of their latest business intelligence solutions.  I delivered the keynote the following morning on the same “Seeing Beyond” theme and highlighted some interesting business intelligence customer case studies.  The keynote on the Tuesday from Santiago Becerra, CEO of Mellmo, was quite fascinating as he took the audience through “the Evolution of Think” and cleverly demonstrated how putting fun into regular tasks can change people’s habits as well as their adoption of solutions. Showing Roambi, the latest business intelligence solution for the iPad, really brought the point home well.

The 2010 Best Xcelsius Awards demonstrated how far many companies have come in applying Xcelsius in very complex and powerful applications and inspired many others to go even further so I would watch out for next year’s awards.

I had the opportunity to meet with many people during the event and dive into some great discussions on both existing challenges in various BI implementations as well as future directions. In general, it appeared that most companies lag about 3 to 5 years behind the latest releases of SAP BusinessObjects and other BI solutions. Occasionally there is some critical new functionality that will compel a company to adopt a new release sooner but that tends to be the exception to the rule.  Many customers expressed that having reliability, stability and consistent performance are more important than most new functionality. Some of the newer solutions like Xcelsius dashboards and Roambi mobile business intelligence appear to circumnavigate this pattern since they can often be deployed and highly effective outside of the main business intelligence and production applications. A further big factor here is cost as many companies are more hesitant, due in part to the recent global recession, to spend large amounts of time and money on new software until they have conclusively proven a solid return on investment. For this reason incremental software purchases and pilot projects have become very popular in the BI space.

This was evident at IBIS as customers expressed a lot of interest in Xcelsius, XDM, Roambi, XWIS, GMaps, 360View, Version Manager and SAP BO EDGE solutions for very specific business issues and needs.

All in all, IBIS 2010 was a great BI gathering and information exchange and continues to grow in popularity. A couple of lucky attendees won iPads and a couple of not-so-lucky attendees dropped their phones in the ocean, but judging by the feedback everyone can’t wait to do it again.

Here are a few of the comments received back on IBIS 2010 :

“The IBIS conference was terrific this year.  I can’t wait to incorporate write-backs into our dashboards, and InfoBurst 2009 with dashboard bursting opens new doors for delivering customer information.  I also really enjoyed Aluchemie’s customer demo with all of their challenges they had to overcome!”

Kim Marshall, Waldinger Corporation

“I wanted to commend you and your team on the wonderful seminar.  My colleagues are very enthusiastic about their boot camp and the knowledgeable instructors they have met. You and your team have been wonderful throughout the past few days and everyone’s terrific attitudes have made the seminar a great success”

Melinda Dennis, Aluchemie

When asked, “What was the best part of the seminar for you?”, here are some of the responses :

“User Panel – excellent recognition of organizations with creative solutions”

“The class time. The first time I have ever been to a seminar where I was asked right from the beginning to reverse engineer an example”

“ The chance to talk and network with pros, find out what SAP doesn’t tell you about the product and get the best practices from people who have been in the trenches”

“…invaluable talking with other companies and knowledge sharing”

“… the workshops were excellent and very exercise intense so there was no boredom factor”

“Meeting with other users of the tools – It is a great way to get new ideas”

“The tips on real life best practices were extremely valuable – something that you cannot always get from other conferences”

“Size of the event led to good instruction and interaction”

“The training far surpasses any other training in the BI field. InfoSol has created a habitat for intensive training efforts at an economical price”

“The fact that I am learning things that are actually going to help me solve current problems – which also helps me sleep better at night”